Innovating in Patience Experience – Using Patient Reporters to Capture Stories

People’s Voice Media have been working with the Patients Association to use community reporters [or would they be patient reporters?] to capture insight from patients, friends and family.

After attending sessions on topics such as Understanding the Benefits of Community Reporting, Active Listening, Confidentiality – and lots of practical time to practice with equipment in pairs – individuals went out to collect stories from their friends, families and peers.

We thought this was pretty cool so we’d like to share it with you. Read more here


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