Venn diagram helps to explain what engagement is.

We came across this fascinating post on technorati yesterday http://technorati.com/blogging/article/social-venn-ting-paves-way-to/.  For those of you who struggle to explain what engagement is and what skills you need to get it right it could be a great help. Even more interesting is how well  this venn diagram explains the high level of interest in all things engagement […]