There have been plenty of articles, recently, expressing concern that because of social media and smart phones people are, nowadays, less likely to see a balanced view of the world. Here’s a global example, but the premise appears the same for many public debates. It seems that people are now more likely to be getting their news from like […]
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UK Human Rights Blog Moseley R (ota) v. London Borough of Haringey [2014] UK 56 – read judgment Lord Wilson posed the question, answered today by the Supreme Court, with concision. When Parliament requires a local authority to consult interested persons before making a decision which would potentially affect all of its inhabitants, what are the ingredients of […]
This week’s technique is the a Citizens Jury. What’s it all about? A Citizens Jury is a deliberative technique that encourages people to come together to discuss (often complicated) policy decisions. ‘The great advantage of the Citizens Jury process is that it yields citizen input from a group that is both informed about an issue […]
This week’s technique is the unconference. What’s it all about? An unconference is a collaborative affair where people come together to discuss a common issue. It stands out from traditional conferences because the participants set the agenda and lead the discussions. It is similar to Open Space events. How does it work? A day or […]
For most episodes of engagement and consultation CCGs have prepared themselves by making sure key spokespeople undertake media training. This is all good practice but when it comes down to the real hands on work of stakeholder workshops, focus groups and roundtable discussions NHS managers and clinicians are often just ‘volunteered’ to be facilitators. Sometimes […]
Originally posted on Mobilizing Ideas:
By Christian Davenport Many researchers, activists and ordinary citizens are trying to figure out what is meant by social movement “success” and in so doing social movement “failure.” We are somewhat confused about these concepts because most of our collective attention has been spent on trying to understand social movement…
One of the things that jumps out of Transforming Participation in Health and Care is that it has a whole section on insight and feedback. There are also many good ideas around better involvement and patient participation but it is familiar territory for many people. So this additional emphasis on insight and feedback really stands out, […]
Last week at a conference we were listening to Oke Eleazu, he highlighted how Sainsbury’s ‘work hard on using their complaints more effectively.’ This made us think hard about customer feedback and complaints and how this fits into the work we do for the health and social care sector. There’s something about fixing the […]
It’s the 10th ANNIVERSARY INTERNATIONAL CONFERENCE for The Consultation Institute. So as we are attending this seems like a good time to think about how consultation has changed in the last 10 years. But let’s do this from the point of view of a consultation manager. How has the job of a consultation manager changed in the […]
This is an inspiring video for people seeking to change the way we do health and social care in the UK. But we couldn’t help think that for all the people running around with burning ambitions there are probably many others running around with bloody big hose pipes.
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